Unit-I
Personnel Administration – Meaning and Significance. 
Bureaucracy: Meaning, Characteristics, Demerits and Remedies. 
Civil Service: Meaning, Features and Role. 
Position and Rank Classification Systems: Significance and Features 
Unit-II
Recruitment: Meaning, Methods and Problems. 
Recruitment System of Higher Civil Services in India.
UPSC: Composition, Functions and Role. 
SPSC: Composition, Functions and Role. 
Unit-III 
Training – Meaning, Types, Methods, Training of Higher Civil Services in India. 
Conduct, Discipline and Ethics in Public Services.
Promotion: Meaning, Significance and Principles.
Unit-IV
Morale, Causes of Low Morale and Measures for Improvement. 
Corruption in Administration - Causes and Remedies.
Administrative Tribunals: Meaning, Types, Advantages and Disadvantages